Strategy Development

  • Environmental assessment
  • Creating competitive advantage
  • Business planning
  • Employee engagement
  • Balanced Scorecard

 

Change Management

  • Diagnostics
  • Assessments for Change Readiness
  • Strategic Solutions
  • Evaluating Options/Alternatives
  • Impact on People
  • Action Planning

 

Service Excellence

  • Sales and Selling Techniques
  • The Customer Experience
  • Employee Engagement Process
  • Performance Management and Understanding Expectations
  • Building a Culture of Service

 

Leadership Development

  • 360 Leadership Development Assessment
  • Human Recourses  Practices
  • Lencioni’s 5 Dysfunctions of a Team Program
  • Leadership for Non Profits – Success for the Executive Director

WHAT IS CHANGE MANAGEMENT ?

“Change management is the application of a structured process and tools to enable individuals or groups to transition from a current state to a future state to achieve a desired outcome.”

 

 

 

I have had the pleasure of knowing Kathy for a number of years.We have worked together on many successful community and business projects.She is a true professional.She has the leadership ability to bring together people of like mind and achieve success.She is a strategic thinker who sets an objective and stays with it until the mission is accomplished. [Fred MacGillvray]

Kathy is truly a professional executive in business...professional and effective with superb people-skills. She is able to bring the best out of people who work for her, and she is an effective administrator who never loses sight of the bottom line. I've known her for a number of years, our paths crossed in several professions and I trust I will be an associate colleague of hers for some time to come.[Wayne Adams]

I have seen Kathy Murphy operate successfully in a number of organizational settings. She has the ability to"multi-process" extremely well in complex environments, is sensitive to the needs and quirks of others, and gets things done quickly and effectively.[Dr. Harvey Silverstein]

 

From the Blog

What I’m Learning about Adult Learning

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Is Networking a Learned Skill?

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I just came back from one of the most exciting and interesting networking events I’ve attended in some time – Progress Magazine’s “Face to Fac...

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