CONSULTING SERVICES

Strategy Development

  • Environmental assessment
  • Creating competitive advantage
  • Business planning
  • Employee engagement
  • Balance Scorecard

Change Management

  • Diagnostics
  • Assessments for Change Readiness
  • Strategic solutions
  • Evaluating options or alternatives
  • Impact on people
  • Action plan
  • Implementation plan
  • Communications

Service Excellence

  • Sales and Selling Techniques
  • The Customer Experience
  • Employee engagement process
  • Performance Management and understanding expectations
  • Building a culture of service

Leadership Development

  • 360 leadership development assessment
  • Human recourses  Practices
  • Lencioni’s 5 Dysfunctions of a Team Program
  • Leadership for Non Profits – Success for the Executive Director